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• GOOGLE WORKSPACE EMAIL ARCHIVE HOW TO

Step 6: Click Search and locate a message you want to view then click the message ID or subject of the message. For example, you may add a search condition to pull up emails from users that click on links. You can narrow down your search using the menus. Step 5: Search for the email(s) you want to view. Step 3: Select Gmail messages from the Data source list. Step 2: Go to Security > Investigation tool. Step 1: Log in to the Admin Console using your administrator account.

GOOGLE WORKSPACE EMAIL ARCHIVE HOW TO

Here’s how to use it to view other users’ emails:

The purpose of the tool is to investigate and remedy any security or privacy issues. This includes access to data about Gmail messages as well as email content. Google Workspace’s investigation tool allows super administrators to access a wide range of data and information related to the organization’s account. Step 4: Assign permissions to group members so that users can view, participate in, and manage conversations. Step 3: Find Enable additional Google Groups features and select Collaborative inbox. Step 1: Go to Google Groups and select the name of the group. Here’s how you can use a group as a collaborative inbox: If you’re setting up a new group then, as the admin, you’ll need to make sure you turn on Groups for Business first. You can create a new group within Google Groups to use as a collaborative inbox or turn an existing group into a collaborative inbox by switching on the relevant features. This is because users are also able to track conversations as tasks and assign conversations to one another. It’s a good idea to set up a collaborative inbox for project management purposes. It has its own email address which users can utilize to send and receive messages. It’s a type of group you can set up via Google Groups.

Method 2: Collaborative InboxĪ collaborative inbox is slightly different from a delegated account. Step 4: Find the user you want to remove in the Grant access to your account section. Step 3: Click on the Accounts and Import tab. Step 2: Go to Settings > See all settings. Need to remove a delegate from the account? Here’s how to do it: They have a week to confirm, after which the invitation expires. The recipient will receive an invitation within 24 hours. Step 6: Click Next Step then Send email to grant access. Step 5: Enter the delegate’s email address. Step 4: Go to the section labeled Grant access to your account and click Add another account. Step 3: Select the Accounts and Import or Accounts tab. Step 2: Click the Settings button, then See all settings. (This process doesn’t work on the Gmail app). Here’s how to add delegates to a Gmail account: Plus, each user can see what messages have already been sent so no work or messages are repeated. A delegated account means everybody has access to all of the relevant information and communications. You may wish to use this kind of account for customer service or a joint project, for example. Each delegate can send or receive emails from the account and you can keep the account organized using labels and filters. Method 1: Delegated AccountĪ delegated account is a shared inbox that up to ten users (delegates) can access. Here we’ll guide you through each method step by step. There are a number of ways you can do this as a Google Workspace admin, for example, by creating a shared inbox or using security tools. You may need to access another user’s emails for security purposes, to perform an email audit, or perhaps when collaborating with a colleague.